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SupportPortal 3.3

SupportPortal 3.3
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A
Download Now (2.77 Mb)
Price: 99.00 USD (buy now)
Hits: 86 visitors
Publisher: Escon Information Consulting
OS Support: Linux, Unix, Win2000, WinServer
License: Demo
Date added: 02 Apr 2011
Last Update: 17 Apr 2012



Related Tags

    help desk software          helpdesk          service desk          support ticket software          web based          online          customer support          itil          sla          live chat          knowledge base          forum          downloads          news      

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